Our mission

At Maison l’étincelle, our priority is to preserve the quality of life and the autonomy of residents. In order to do so, we recognize their individual needs and do everything in our power to respond creatively. Likewise, in concert with relatives and our team of professionals, we enhance the identity of the person by promoting, for example, a personalized decoration of the room and the maintenance of the activities she likes. To encourage the maintenance of their independance, we offer help adapted to the person’s abilities. Our vision is that the present moment is the most important, so we give all the time necessary for the accomplishment of meaningful activities for the residents, so that they live in an atmosphere of peace, where happiness is at the center of everything.

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OUR SUCCESS FACTORS

FAMILY

We encourage families to be present and to take part in the day-to-day activities of seniors’ lives. We see families as a wonderful ally in meeting residents’ emotional needs and seeing them happy.

PERSONALIZATION

When entering residents’ rooms, you can quickly pick up on their interests and passions. We suggest bringing in certain pieces of furniture and personal belongings.

PACE

Work is organized around people’s pace, not the task at hand. For example, we abide by residents’ sleep patterns, and breakfast will be available when they wake.

DECOMPARTMENTALIZATION OF TASKS

Freed of hierarchy and silos, all members of the specialized team may meet the needs residents express.

WHAT SETS US APART

The staff ratio has been increased so that its members have the time to respond to the needs of residents quickly and optimally. Likewise, this availability will allow stakeholders to establish and maintain a relationship with seniors and their loved ones.

Members of our team are selected for both their technical proficiency and people skills. They have been trained by CVEQ (Centre d’excellence en vieillissement de Québec). The development of the training program and the foundation of Maison L’Étincelle received the support of university professor and researcher Philippe Voyer (www.PhilippeVoyer.org).

The living environment has been transformed in accordance with the highest international standards, based on recent research into Alzheimer’s disease.